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Montgomery County 311 Receives Public Technology Institute 2011 Award

Montgomery County, Maryland was named a winner of the 2010-2011 Technology Solutions Awards sponsored by the Public Technology Institute (PTI). The MC311 constituent contact center, implemented by Opus Group, LLC, earned the county an award in the Telecommunications & Information Technology category for jurisdictions with populations greater than 750,000. Read PTI’s awards announcement here.

Montgomery County 311 receives Gartner Award for Customer Analytics

Montgomery County received the 2011 Gartner & 1to1 CRM Excellence Silver Award for Customer Analytics, recognizing the success of its MC311 initiative. The Customer Analytics category recognizes the “use of analytics to optimize sales, marketing, and service processes and the use of insight to optimize each stage of the customer life cycle.” Read the award […]

U.S. Department of Justice awards Opus Group, LLC with IT Service Support IDIQ contract

U.S. Department of Justice awarded the team of HP Enterprise Services and Opus Group, LLC an Information Technology Support Services-4 (ITSS-4) IDIQ contract.

Opus Group, LLC deploys 311 Contact Center, Business Intelligence, and Self Service Portal for Montgomery County 311

Opus Group, LLC deployed 311 Contact Center, Business Intelligence, and Self Service Portal for Montgomery County 311.

Montgomery County, Maryland awards Opus Group, LLC an LMCCATS IDIQ Prime Contract

Montgomery County, Maryland awarded Opus Group, LLC a Local Small Business Reserve Program Consulting Technical Services (LMCCATS) IDIQ prime contract to provide IT Consulting and Technical Services

DHS USCIS awards Opus Group, LLC and Mythics with Business Intelligence Reporting and Analytics opportunity.

The Department of Homeland Security United States Citizenship and Immigration Services awarded the team of Opus Group LLC and Mythics to provide comprehensive technical and operational support services deploying centralized enterprise level Business Intelligence Reporting and Analytics.

DHS USCIS awards Opus Group, LLC opportunity to consult for the Enterprise Performance Analysis System.

The Department of Homeland Security United States Citizenship and Immigration Services awarded the team of Opus Group LLC and QinetiQ, NA to provide consulting services for the Enterprise Performance Analysis System.

Virginia certifies Opus Group, LLC as a Small, Women, and Minority owned business

State of Virginia certified Opus Group LLC as a Small, Women, and Minority owned business. Certification No. 666478

Maryland certifies Opus Group, LLC as a MBA/DBA

State of Maryland certified Opus Group, LLC as a MBE/DBE (Minority Business Enterprise/Disadvantaged Business Enterprise). Certification No. DOT MBE 08-570

DHS USCIS awards Opus Group, LLC opportunity to consult for the Enterprise Performance Analysis System.

The Department of Homeland Security United States Citizenship and Immigration Services awarded the team of Opus Group LLC and QinetiQ, NA to provide consulting services for the Enterprise Performance Analysis System.