One Stop Shop 311 Citizen Services to maximize organization efficiency
Establish, execute, monitor, and measure business strategy to achieve excellence
Enterprise CRM Strategy Planning, Implementation, and Deployment to achieve complete view of customers
Monitor and Measure enterprise performance for quick and precise decisions

expertise at your service

Opus Group, LLC  helps transform organizational processes and technologies in the areas of Customer Relationship Management (CRM), Enterprise Application Integration (EAI), Business Intelligence (BI), and Data Warehouse (DW) to dramatically increase proactive decision making, maximizing organization resources, optimize spending, and improve organizational performance.  As an experienced consulting partner, Opus Group can lead you from your ‘as is’ state to the desired ‘to be’ state.

our commitment

At Opus Group, we have an unrelenting passion to deliver high quality client services. Our commitment to the success of our clients business is evident in the extraordinary results we deliver for them.

Award Winning 311 Solutions

Opus Group 311 solution allows “One Stop Shop” constituent experience to maximize government efficiency with a robust CRM/BI people, process, and technology solution that delivers a 360-degree view of enterprise operation.
Our solutions have earned national awards and recognitions from industry experts such as Digital Government Achievement Award (DGAA), Gartner & 1to1 Media Award, National Associations of Counties Award, and various PTI Awards.

We Become Business Partners

Opus Group, LLC and its strategic partners continue to secure new agreements with the Federal Government Agencies, State and Local Agencies and Non-Profit Organizations to provide professional and program management support services, and information technology system and support services.

Creative Solutions

Using Opus Group, LLC, customers can be assured that their project is completed on time and within budget. Opus Group, LLC has extensive CRM strategy planning, project management, CRM implementation, and end user training.


Awards and Certifications