Opus Group LLC provides an array of consulting team or individual consultant staffing options. Opus consultants enable clients to translate business requirements into an efficient enterprise software implementation. Based on our extensive knowledge of various CRM and Case Management solution implementation experiences, Opus Group LLC provides expert assistance in developing business process flow and in mapping those business processes to technology. functionality.

Customer Relationship Management

Using Opus Group LLC, customers can be assured that project is completed on time and within budget. Opus Group LLC has extensive CRM strategy planning, project management, CRM implementation, and end user training. We have the expertise in industry best practices in CRM delivery frameworks, methodologies, and certified consultants in, Siebel, Oracle Service Cloud, and other CRM software.

Business Intelligence

Top performing consumer products companies are aggressively investing in business intelligence and analytics processes and technologies to dramatically increase proactive decision making in order to maximize revenue opportunities, optimize spending, and improve organizational performance. Advanced business intelligence will turn the power of data into increased profitability and competitive advantages by helping you gain insights into your own organization and processes, as well as consumer, supplier, and retailer networks.

Learn more about how to bring the power of business intelligence and Customer Relationship Management solution to your organization by contacting Opus Group.