McLean, Virginia—(October 14, 2014)—Opus Group, LLC (Opus Group) announced today that it has received the internationally recognized ISO 9001:2008 certification. This certification underscores the company’s focus on delivering customer-focused services and its commitment to continuous improvement as a means of achieving 100% customer satisfaction.
“Achieving ISO 9001:2008 certification directly supports our objective and core value of providing customers with 100% satisfaction,” said Alex Guo, Managing Member of Opus Group. “Meeting the ISO standards for quality management systems means that we are able to effectively gather feedback about how we are meeting our objective and fully embeds a focus on continuous improvement into our company.”
To achieve the certification, Opus Group underwent a rigorous audit by an independent certification body to demonstrate that it meets strict standards for internal quality management systems, as defined by the International Organization for Standardization (ISO).
ISO 9001:2008 standards are based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, process approach and continual improvement. The ISO 9001:2008 standard helps ensure that customers get consistent, good quality products and services. More information on the standard is available at http://www.iso.org/iso/iso_9000.