Opus Group Awarded GSA 8(a) STARS II Contract

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Opus Group, LLC (Opus Group) has been awarded a prime contract on the GSA 8(a) STARS II Government Wide Acquisition Contract (GWAC) for all four functional areas in Constellation I and Constellation II.  With a $10 billion program ceiling and 10 year ordering period through August 30, 2021, with performance through August 30, 2024, it has issued 3,253 task order awards and $5.4 billion in sales since 2011.

This contract vehicle provides greater access to a list of growing customers in the federal space for Opus Group LLC, such as the Office of Personnel Management, Department of State, Department of Homeland Security, and the Department of Navy.

“The GSA 8(a) STARS II award reflects the quality of service Opus Group provides to our government customers. We are excited about the prospects for growth and our commitment to provide high level solutions to our customers.” said John Park, Opus Group LLC CEO.

About GSA 8(a) STARS II:

The 8(a) STARS II GWAC is a multiple-award, indefinite-delivery/indefinite-quantity (ID/IQ) contract engineered to provide federal agencies flexible sources of IT services and IT services-based solutions, as well as cutting edge technology solutions from award-winning 8(a) small businesses. The scope of the 8(a) STARS II GWAC centers on four functional areas (FAs), derived from the North American Industrial Classification System (NAICS):

  • Custom Computer Programming Services (NAICS 541511)
  • Computer Systems Design Services (NAICS 541512)
  • Computer Facilities Management Services (NAICS 541513)
  • Other Computer Related Services (NAICS 541519)

Opus Group Named Again to the INC. 5000 List of America’s Fastest-Growing Private Companies

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FOR IMMEDIATE RELEASE

Opus Group, LLC (Opus Group) has once again been named to the annual Inc. 500|5000, proving they strive for excellence.  The company’s noteworthy three-year sales growth of 119% earned it the ranking of #2094 on the 2016 list.  This is the third consecutive year that Opus Group has been ranked in the Inc. 500|5000, demonstrating that the small private IT company located in McLean, Virginia continues to raise its standards and expectations.

“Opus Group is thrilled to be recognized again in the Inc. 500|5000 for our accomplishments and success as a small private company,” said John Park, Managing Member of Opus Group.  “We will continue to excel, to grow, and to provide premium support and service to both our customers and employees.”

The 2016 Inc. 5000 is available in the September issue of Inc.  Complete results of the Inc. 5000, including company profiles and an interactive database, can be found at www.inc.com/inc5000.

About Opus Group

Opus Group, LLC is an award-winning Small Business Administration (SBA) certified 8(a) firm that provides strategy, technology, and governance consulting services in the areas of customer relationship management (CRM), Business Intelligence (BI), Data Warehouse (DW), and Service Oriented Architecture (SOA) to public sector, commercial, and non-profit clients. For more information, please visit www.opusgroupllc.com or email info@opusgroupllc.com.


Opus Group Awarded Contract to help Navy Warfare Development Command (NWDC)

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Opus Group, LLC (Opus Group) announced today that it has been awarded the IT Engineering & Tech Support contract with Navy Warfare Development Command (NWDC) to develop and maintain IT solutions and compliance with Department of Defense (DoD) Information Assurance Workforce guidance.

“We’re excited to support NWDC as it continues to leverage cutting-edge technology and software development methodologies to strengthen our nation,” said John Park, managing member of Opus Group. “We’re honored to be a part of it.”

As the prime contractor, Opus Group will provide project management and software engineering support to perform continuous development and deployment of IT solution across the enterprise.


Opus Group Named to the 34rd Annual Inc. 5000 List of America’s Fastest-Growing Private Companies

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Ranks No. 1595 on the 2015 Inc. 5000 with Three-Year Sales Growth of 255%

Opus Group, LLC has once again been named to the Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. The company’s impressive three-year sales growth of 255% earned it the ranking of #1595 on the 2015 list.

Complete results of the Inc. 5000, including company profiles and an interactive database, can be found at www.inc.com/inc5000. Opus Group will attend the annual Inc. 5000 event honoring all the companies on the list, scheduled for October 21-23, 2015 in Orlando.


Opus Group, LLC Achieves ISO 9001:2008 Certification

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McLean, Virginia—(October 14, 2014)—Opus Group, LLC (Opus Group) announced today that it has received the internationally recognized ISO 9001:2008 certification. This certification underscores the company’s focus on delivering customer-focused services and its commitment to continuous improvement as a means of achieving 100% customer satisfaction.

“Achieving ISO 9001:2008 certification directly supports our objective and core value of providing customers with 100% satisfaction,” said Alex Guo, Managing Member of Opus Group. “Meeting the ISO standards for quality management systems means that we are able to effectively gather feedback about how we are meeting our objective and fully embeds a focus on continuous improvement into our company.”

To achieve the certification, Opus Group underwent a rigorous audit by an independent certification body to demonstrate that it meets strict standards for internal quality management systems, as defined by the International Organization for Standardization (ISO).

ISO 9001:2008 standards are based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, process approach and continual improvement. The ISO 9001:2008 standard helps ensure that customers get consistent, good quality products and services. More information on the standard is available at http://www.iso.org/iso/iso_9000.

Read the official press release.


Opus Group, LLC Honored With Top 100 MBE Award

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Award to be Granted During October 23 Ceremony

Baltimore, MD—(October 7, 2014)—Opus Group, LLC (Opus Group) announced today that it has been selected to receive the distinguished 2014 Top 100 Minority Business Enterprise Award during an awards ceremony on October 23. Top 100 MBE® Awards are vied for every year by hundreds of businesses from across the mid-Atlantic region.

“We are proud to be recognized as a Top 100 MBE Award winner,” said John Park, Managing Member of Opus Group. “My business partners and I have remained committed to making 100% customer satisfaction our overriding priority and this recognition is a result of that philosophy. We look forward to building on this success.”

“The winners of this year’s Top 100 MBE Award exemplify excellence and economic stability,” said Sharon R. Pinder, founder of the Top 100 MBE Awards. “The owners of Opus Group, LLC represent the goals and aspirations of many entrepreneurs across this region.”

The 2014 Top MBE Awards will be conferred during a ceremony that is designed to acknowledge and pay tribute to outstanding women and minority business owners in Maryland, Virginia, Pennsylvania, Delaware, and the District of Columbia. The 2014 awards ceremony takes place during Mayor Stephanie Rawlings-Blake’s Minority Enterprise Development Week in Baltimore. It will be held at the War Memorial Hall located 101 N. Gay Street in downtown Baltimore on Thursday, October 23, 2014 at 5:30 p.m.

Read the official press release.

About Opus Group Opus Group, LLC is an award-winning Small Business Administration (SBA) certified 8(a) firm that provides strategy, technology, and governance consulting services in the areas of customer relationship management (CRM), Business Intelligence (BI), Data Warehouse (DW), and Service Oriented Architecture (SOA) to public sector, commercial, and non-profit clients. For more information, please visit www.opusgroupllc.com or email info@opusgroupllc.com.

About the Top 100 MBE Awards & Ceremony The Top 100 MBE awards were created to recognize those enterprising women and minority entrepreneurs that fuel this nation’s economy through their innovation, sacrifices, and dedication. Winners are selected based on a combination of their company’s achievements, community involvement, and client references. To obtain tickets for the 2014 Top 100 MBE Awards ceremony or for a complete listing of this year’s winners, please visit www.top100mbe.com.


Opus Group Named to the 33rd Annual Inc. 5000 List of America’s Fastest-Growing Private Companies

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Ranks No. 2034 on the 2014 Inc. 5000 with Three-Year Sales Growth of 199%

New York—(August 22, 2014)—Opus Group, LLC (Opus Group) has been named to the 33rd annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. The company’s impressive three-year sales growth of 199% earned it the ranking of #2034 on the 2014 list. As an Inc. 500|5000 honoree, Opus Group now shares a pedigree with companies like Intuit, Zappos, LinkedIn, Under Armour, Microsoft, Dell, Pandora, Patagonia, Oracle and other well-known names that gained early exposure as members of the Inc. 500|5000.

“We are honored to be recognized as one of the country’s fastest growing companies,” said Alex Guo, Managing Member of Opus Group. “During our eight years in business, we have seen steady revenue growth and, within the past three years alone, Opus Group has tripled its staff and its revenues. Our corporate philosophy remains focused on delivering excellent service to our clients and to making 100% customer satisfaction our overriding priority.”

The 2014 Inc. 5000, to be unveiled in the September issue of Inc. (available on newsstands August 20 to November 30), has been called the most competitive crop in the list’s history. Complete results of the Inc. 5000, including company profiles and an interactive database, can be found at www.inc.com/inc5000. Opus Group will attend the annual Inc. 5000 event honoring all the companies on the list, scheduled for October 15-17, 2014 in Phoenix.

Read the official press release.

About Opus Group
Opus Group, LLC is an award-winning Small Business Administration (SBA) certified 8(a) firm that provides strategy, technology, and governance consulting services in the areas of customer relationship management (CRM), Business Intelligence (BI), Data Warehouse (DW), and Service Oriented Architecture (SOA) to public sector, commercial, and non-profit clients. For more information, please visit www.opusgroupllc.com or email info@opusgroupllc.com.

Methodology for Inc. 500|5000 Ranking
The 2014 Inc. 5000 is ranked according to percentage revenue growth when comparing 2010 to 2013. To qualify, companies must have been founded and generating revenue by March 31, 2010. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2013. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2010 is $100,000; the minimum for 2013 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/5000.

About Inc. 500|5000
The Inc. 500|5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list of the nation’s most successful private companies has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates their remarkable achievements. The event also offers informative workshops, celebrated keynote speakers, and evening functions. For more information on Inc. and the Inc. 5000 Conference, visit http://www.inc.com.


Opus Group to Demo Next Generation Cloud Computing Solutions at Oracle OpenWorld Sept 28–Oct 2 in San Francisco

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Opus Group, LLC (Opus Group) will exhibit its next-generation Cloud computing solutions at Oracle OpenWorld from September 28-October 2, 2014 in San Francisco. This marks Opus Group’s fourth year joining thousands of top tech innovators at the annual conference.

Opus Group invites all attendees to visit its booth (#3556 Moscone West) to view a demonstration of the company’s new Opus 311 Constituent Contact Center solution, developed on the Oracle Service Cloud. The Opus 311 solution embodies business processes and best practices for government service delivery in a rapid-deployment, Cloud-based offering to municipalities seeking to better serve their residents and optimize resources.

For more information or to register for Oracle OpenWorld 2014, visit: http://www.oracle.com/openworld.

Opus Group first attended Oracle OpenWorld in 2011 where it was presented with an Oracle Titan Award honorable mention in recognition of its highly successful delivery of the Oracle-software-based MC311 Constituent Contact Center solution for Montgomery County, Maryland.

Read the official press release.


Opus Group Successfully Launches High-Profile Atlanta 311 Solution

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Opus Group, LLC (Opus Group) announced today that it has successfully launched the City of Atlanta, Georgia’s new 311 customer relationship management (CRM) and business intelligence (BI) solution known as ATL311.

Opus Group partnered with the City of Atlanta—center of the ninth largest metro population in the US with nearly 5.5 million people—to transform citizen services through a CRM modernization effort as part of a key initiative backed by a high-profile innovation delivery grant from Bloomberg Philanthropies. The ATL311 solution now supports a new, 100-agent, multi-channel contact center to support 15 city departments and provide a single point of contact for residents to access city information and services.

“ATL311 provides an additional platform for community engagement with city government,” said City of Atlanta Interim Chief Information Officer, Michael Dogan. “This new solution allows the ability to simplify and streamline residents’ and visitors’ requests for a quicker and more efficient response. The primary goal of information technology is to enable city agencies to make better business decisions. This new tool will allow the capability of predicting and providing improved levels of service in the future. Ultimately, our goal in moving forward is to continuously strive to meet and exceed our citizens’ needs in using innovation to deliver exceptional customer service.”

“This is a pivotal moment for the City of Atlanta,” says John Park, managing member of Opus Group. “For the first time its leaders will be empowered to measure performance of its service delivery and gain a 360-degree view of its operations.”

ATL311 is based on a tightly-coupled Oracle CRM, BI, and Analytics software package configured to deploy Opus Group 311 best practices for CRM, service management, knowledge management, business intelligence, and analytical reporting—best practices that have earned other municipalities broad industry recognition. ATL311 is also fully hosted by Oracle Managed Cloud Services, minimizing the city’s investments in IT infrastructure and platforms.

The ATL311 solution was designed, implemented, and deployed over a 12-month period of performance. Opus Group will provide ongoing system refinement post go-live to optimize the system and further integrate it with government legacy systems, resulting in a solution that maximizes the city’s return on investment, reduces its total cost of ownership, and fully achieves its vision and strategy for delivering exceptional citizen services.

The City of Atlanta’s new 311 initiative was recently highlighted in an Oracle case study on delivering customer experiences in a secure government cloud. The case study can be found at the following web address: http://medianetwork.oracle.com/video/player/3198785832001.

Read the official press release.


Opus Group Announces Emerald Sponsorship of 311 Synergy Group Meeting May 4-6

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Opus Group, LLC (Opus Group) announced today that it is an Emerald Sponsor of the 311 Synergy Group 2014 Spring meeting to be held May 4-6, 2014 at the Henry B. Gonzalez Convention Center in San Antonio, Texas.

As a regular contributor to 311 industry discussions, Opus Group actively supports the goal of the 2014 Spring meeting. The company will host an exhibit table at the conference (find us in Convention Center Room 214A) to provide beginning and experienced 311 industry leaders the opportunity to see proven strategies that municipalities have used to improve customer service delivery and achieve efficiencies within their 311 operations.

The Opus Group 311 SolutionSM is a robust CRM/business intelligence and analytics solution that delivers a 360-degree view of government operations by leveraging business process and technology best practices to overcome the challenges of CRM unique to public-sector organizations. The solution has received extensive industry recognition—including helping Montgomery County, Maryland earn a Gartner award for customer analytics—and was most recently deployed for the City of Atlanta, Georgia in March of 2014.

Read the official press release.