Opus Group LLC (Opus Group) will present 311 best practices at the 311 Synergy Group Spring Meeting for 2013. The presentation will highlight how municipalities can apply business process and technology best practices to overcome the challenges of CRM unique to public-sector organizations.
Opus Group will present to beginning and experienced 311 industry leaders on Tuesday, April 30.
Opus Group will also demonstrate its award-winning 311 solution at the Synergy Group meeting. The Opus Group 311 SolutionSM is a robust CRM/business intelligence solution that delivers a 360-degree view of government operations and has received extensive industry recognition.