Oracle’s Customer Experience Blog features an interview with Opus Group discussing the MC311 constituent contact center and its success.
Read the blog post and watch the interview: Montgomery County 311 Wins Gartner Award for Customer Analytics
Oracle’s Customer Experience Blog features an interview with Opus Group discussing the MC311 constituent contact center and its success.
Read the blog post and watch the interview: Montgomery County 311 Wins Gartner Award for Customer Analytics